27 Benefits of being ISO certified in (QMS) ISO 9001:2015

27 Benefits of being ISO certified in (QMS) ISO 9001:2015

There are a myriad of benefits that come with acquiring a Quality Management Systems certification (ISO 9001:2015). This standard is generic and can be used in any organization that deals with products or services. The benefits are outlined in this article are just but a few of them.

  1. Gives a competitive edge for your business. There are so many organizations that prefer working with ISO certified organizations. 
  2. International recognition- ISO certifications are internationally recognized and this boosts confidence in businesses and partnerships.
  3. Increase revenue in business- this comes as a result of increased business efficiency and the business opportunities that are unlocked both locally and internationally. 
  4. Process Mapping- Enables an organization to have standard operating procedures for each of the processes in the organization. When new employees join the organization, they know where to start. If someone leaves the organization, the processes don’t have to be interrupted. 
  5. Strategic Planning- When an organization puts a quality management system in place, it’s able to identify internal and external issues that have the ability to affect their output. Reviewing and monitoring of these issues is then done at planned intervals. 
  6. Understanding the needs and expectations of interested parties. The standard requires to do a mapping of stakeholders-their needs and expectations so that you ensure you can meet or exceed their expectations.
  7. Helps the organization leadership to take accountability of the quality management system
  8. Improvement – this is one of the requirements for QMS to identify and implement any opportunities identified and a continual improvement. 
  9. Risks and opportunities help organizations to not only outline risks they may encounter but plan ways to mitigate them while embracing the opportunities. 
  10. SMART objectives –aids organizations identify and plan on how to achieve them. The objectives are also monitored and communicated across the departments. 
  11. Customer focus- QMS recognizes customers as a very key aspect of an organization. Customer focus is actually the first quality management principle!
  12. Quality policy- organizations establish, implement, and maintain a policy that is relevant to their purpose and context. This policy is then communicated to the relevant stakeholders.
  13. Planning for changes– Assists the organization in planning for change in an organized manner. 
  14. Planning for resources– You can determine all the resources that are needed including people and infrastructure and make room for their timely provision.  
  15. A suitable environment – Enables the necessary work environment for the operation of the organization’s functions.  
  16. Conformance to legal requirements   applicable statutory and regulatory requirements
  17. Protection of Organizational knowledge – This information is only shared to the extent necessary
  18. Competence – organizations are encouraged to take actions to increase the competence of their employees and evaluate the effectiveness of the actions taken to do so.
  19. Establishment of proper communication channels in the organization. It is clear what is communicated when it is communicated, how the communication will be done, and by whom. 
  20. Establish controls for externally provided goods and services. This is to ensure they meet the set standards and qualities of the organization.
  21. Property belonging to the customers – ensures that they are adequately taken care of  
  22. Control of non-conforming products and services The organization plans in advance to deal with products and services that do not meet the minimum threshold.
  23. Performance evaluation – putting controls in place for monitoring, analysis, and evaluation of the results being achieved in the organization.
  24. Customer satisfaction – it’s a requirement for organizations to measure customers’ perception of their goods and services and the extent to which their requirements are being met. 
  25. Internal Audits – Self-assessments of the quality management systems and external assessment to check on the conformance to the set standards.
  26. Management reviews – At planned intervals, the top management of the organization review the quality management system and its ability to achieve the intended results. 
  27. Corrective actions – organizations react to nonconformities by taking action to eliminate the non desired effects and deal with the consequences. 

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